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A D'oh moment
Posted on Jul. 21, 2008 at 11:11 AM - Post Comment
At the department store where I work on weekends, I made a money mistake. A woman wanted to make a payment on her credit card, and she gave me a $20. I mistakenly assumed she wanted to pay the full $20 (and she OK'd the amount on the touch pad in front of her). But after the transaction was over, she said she wanted to pay only the $9.80 it showed on her statement. So, not thinking clearly and easily confused, I gave her $10.20 back, but she shouldn't have gotten that money because the transaction "on record" is for a $20 payment. So she'll get extra credits on her next statement, I guess. What I should have done is voided out the $20 transaction (if possible) and done a new transaction for the $9.80. D'uh. I think I was just tired after working all week at my FT job, then working the weekend at the store. Oh well, I guess the store can afford to lose a mere $10, but I hope if my mistake is discovered, I don't get into too much trouble!
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